FiveM / RedM / Discord ops glossary.

Drift (Discord)

Slow degradation of Discord ops over time without explicit intent.

Drift is the unmanaged divergence between how a Discord server is supposed to be configured and how it actually is right now. New mods change a permission, someone deletes a category, a role gets renamed — none of it bad on its own, all of it accumulating. By month 3 nobody can tell you what the server should look like. KeepGrid Pro detects drift via weekly snapshot diffs.

Related: Ops Score, Permission overwrite, Idempotent install

Permission overwrite

Per-channel rule that adds or removes specific permissions for a role or member.

Discord channels inherit permissions from the parent category and the @everyone role. A permission overwrite explicitly grants or denies specific permissions on a single channel for a specific role/member. KeepGrid uses overwrites to keep #rules read-only for @everyone, lock staff channels to staff roles, and similar.

Related: @everyone, Manage Channels

@everyone

The default role assigned to every member of a Discord server.

@everyone is automatically assigned to every member of a guild. Its permissions form the baseline; any role above it adds (never removes) permissions. Channel-level @everyone permission overwrites are how you make a channel public, read-only, or invisible to most members.

Membership Screening / Rules Gate

Discord feature that requires new members to accept rules before interacting.

When enabled, new joiners must check a box agreeing to the rules before they can send messages, react, or do anything in the server. Reduces drive-by spam and fits well with serious-RP servers where reading rules is non-optional. Requires Community Server feature. KeepGrid auto-fix #'no-rules-gate' enables this with one click.

Related: Welcome Screen, Community Server

Welcome Screen

Discord feature shown to new joiners highlighting up to 4 spotlight channels.

Visible the moment a new member joins, before they see the channel list. Shows server description + 4 channels you choose (typically #welcome, #rules, #whitelist-apply, #announcements). Requires Community Server. KeepGrid auto-fix #'no-welcome-screen' enables this and auto-picks 4 channels in priority order.

Community Server

A Discord server tier that unlocks Welcome Screen, Membership Screening, Discovery, and more.

Free upgrade in Server Settings → Community → Enable Community. Unlocks Welcome Screen, Membership Screening (Rules Gate), Server Discovery, Announcement channels, and stage channels. Required for most KeepGrid Pro features that involve trust gating. Has compliance requirements (verified email, public rules + guidelines).

FiveM

Modification framework for GTA V allowing custom multiplayer servers.

Created by Cfx.re (now a Rockstar subsidiary). Lets server operators run custom GTA V multiplayer with custom scripts, vehicles, jobs, and rules. The vast majority of FiveM servers run roleplay (RP), but other modes exist (drift, racing, deathmatch). Player count averages 32-128 per server; serious RP often runs 200+.

Related: RedM, Cfx.re, QBCore, ESX

ESX

An older FiveM resource framework — provides job system, inventory, banking primitives.

ESX (also EssentialMode) is a FiveM resource framework that provides the standard job/money/inventory primitives most RP servers need. Older than QBCore and considered legacy by many; many serious-RP servers have migrated to QBCore or built custom frameworks. KeepGrid is framework-agnostic — we configure Discord, not in-game scripts.

Related: QBCore, FiveM

QBCore

Modern FiveM resource framework, popular in serious-RP servers.

Successor to ESX in many serious-RP communities. Provides modern job system, inventory, banking, business ownership. Active development and large public resource ecosystem. Most KeepGrid customers run QBCore-based FiveM servers with KeepGrid handling the Discord ops layer alongside.

txAdmin

FiveM server admin/management panel.

Web-based control panel for FiveM servers — start/stop, console, player kick/ban, scheduled restarts. The de facto standard for FiveM admin. KeepGrid integrates conceptually (we coordinate Discord ops with txAdmin admin actions, e.g. document the auto-ban → Discord post-mortem flow).

RedM

Modification framework for Red Dead Redemption 2 — the equivalent of FiveM for RDR2.

Same Cfx.re ecosystem as FiveM, applied to RDR2. Servers tend toward period-accurate roleplay (frontier, Pinkertons, gangs). Smaller community than FiveM but operators know each other and word-of-mouth is fast. KeepGrid supports RedM equivalently via the /redm-rp-server-discord-setup vertical.

RDM

Random Death Match — killing without RP justification.

Universal RP rule violation: a player kills another player with no in-character reason or buildup. Considered a major rule break on serious RP servers; usually 1-3 day ban for first offense. KeepGrid's generated server-rules document includes RDM clauses tuned to your RP style.

Related: VDM, NVL

VDM

Vehicle Death Match — killing with a vehicle without RP justification.

Variant of RDM where the weapon is a vehicle. Treated as a separate rule because it's one of the most common low-effort rule violations in FiveM. Standard penalty equivalent to RDM, sometimes harsher because of the perceived effort to climb in a car and run someone over.

Related: RDM

NVL

No Value for Life — playing as if your character does not fear death.

Major RP violation: behaving in ways no real person would (running into a gunfight unarmed, ignoring a hostage situation by walking away, fighting back when held at gunpoint by 4 cops). Hard to enforce mechanically; usually staff judgment based on context. The most common cause of staff-time spent on tickets.

Related: RDM, Powergaming

Metagaming

Using out-of-character information in-character.

Reading a player's name above their head and addressing them by it. Listening to a Discord voice channel for OOC info while in-game. Knowing someone is a cop because you saw them post in #cop-applications. KeepGrid's generated server rules document defines metagaming with examples specific to your RP style.

Related: Powergaming, OOC

Powergaming

Forcing actions on other players or making your character unrealistically capable.

Examples: dragging a downed player kilometers to a different scene against their will, taking 10 bullets and fighting back fully unaffected, instantly knowing how to fly a helicopter you've never touched. Distinct from NVL — this is about IMPOSING outcomes, not failing to fear danger.

OOC

Out Of Character — anything said/done that's not part of the RP.

Marked in chat with parentheses or a /ooc command. Acceptable for tech issues, urgent real-life situations, and admin questions. Persistent OOC chatter is usually a rule violation on serious-RP servers. Discord ops channels (#general, #help) are inherently OOC.

FTO (Field Training Officer)

Senior member training a new recruit in a faction (most often PD or EMS).

Common in serious-RP PD and EMS factions: a new recruit pairs with an FTO for several sessions before they're cleared to operate solo. KeepGrid's PD/EMS-heavy vertical generates an #fto-logs channel where FTOs post per-session evaluations. The Pro auto-task system flags drift if FTO logs go quiet for 7+ days.

Whitelist

Pre-approval requirement before a player can join a server.

Most serious-RP servers require players to apply before joining. KeepGrid generates a complete whitelist intake: rubric (questions + scoring), reviewer SOPs (recusal rules, panel size, tie-break), and the Discord channels (#whitelist-apply + #wl-review). Average serious-RP whitelist takes 12 days; with KeepGrid's calibrated rubric + clear SOPs, most servers cut this to 3 days.

Related: Rubric, Recusal

Whitelist Rubric

Standardized scoring system for whitelist applications.

Five-criteria rubric, each scored 0-2, with a clear pass threshold. Removes 'gut feeling' from reviewer judgment and makes the process auditable for appeals. KeepGrid's free generator at /tools/whitelist-rubric produces a calibrated rubric tuned to your RP style.

Related: Whitelist, Recusal

Recusal

Reviewer stepping back from a whitelist or staff decision they have a personal interest in.

Standard for whitelist review when the reviewer knows the applicant personally (Discord friend, real-life friend, family). Standard for staff disputes when one of the staff is involved. Documented in KeepGrid's whitelist SOP with explicit conflict-of-interest rules.

Ticket

Player-initiated request for staff attention via Discord.

Common categories: whitelist application, player report, bug report, ban appeal, comp request. Each ticket is typically a Discord thread under a category like 'Tickets'. KeepGrid auto-installs the standard ticket categories and routes them to the right staff role with documented SLA targets.

Related: SLA, Routing

SLA (Ticket)

Service Level Agreement — promised response time to a ticket.

KeepGrid Pro tracks: open tickets, stale (>24h), breach (>72h), oldest age. All computed from ticket/channel metadata only — never reads message bodies. Default SLA is 24h response, 72h resolution. Servers that consistently breach these typically have understaffed mod teams.

Related: Ticket, Drift

Ops Score

KeepGrid's 0-100 score of a Discord server's operational health.

Computed across 5 categories: Onboarding (40 pts), Structure (25 pts), Trust (15 pts), Growth (15 pts), Compliance (5 pts). Run free at /audit. Pro subscribers get weekly automated scores + drift detection + before/after tracking. Score >85 is healthy; <50 is critical.

Related: Drift, Audit

Faction

An in-game organized group on an RP server (PD, EMS, gang, business).

Most RP servers organize content around factions. Police departments, medical services, gangs, and businesses each have their own roles, channels, and SOPs in Discord. KeepGrid's intake asks you to list active factions and generates faction-specific Discord structure (role per faction, optional faction-only channel).

Related: Role

Cfx.re

The platform behind FiveM and RedM modding frameworks.

Cfx.re (Cfx) provides the backend services for FiveM and RedM: server lists, the citizen mp framework, the resource system. Acquired by Rockstar Games in 2023, which formalized FiveM's relationship with the publisher. KeepGrid is independent and not affiliated with Cfx.re.

Idempotent install

Re-running the installer is safe — it skips items that already exist.

KeepGrid's installer detects channels and roles that already exist by name and leaves them alone, only creating what's missing. This means re-running the install on a server that's already configured is safe — it'll just add anything new without disrupting existing setup. Standard pattern in infrastructure-as-code.

Related: Drift

Audit log (KeepGrid)

Record of every Pro Fix Button execution with full before/after state.

Every change KeepGrid makes to your Discord (Fix Button executions, manual reverts) is logged with: action verb, target id, before-state JSON, after-state JSON, status, error message if failed, who triggered, when. Stored in your dashboard, exportable as CSV, and individually revertible.

Related: Fix Button, Revert

Fix Button (Pro)

One-click execution of a specific finding's fix.

Pro feature. After a scan surfaces a finding (e.g. 'verification level too low'), the dashboard shows a Fix Button. Clicking it runs a permission check, opens a confirmation modal listing the exact change, then executes via Discord API and writes an audit log row. Every Fix Button is revertible. v0.39 supports 10 finding types.

Related: Audit log, Revert