Case study format + upcoming customer stories.
We don't have published customer case studies yet. The pages below are the template formats we'll use across FiveM/RedM, Minecraft, survival/GMod, paid creators, and game studios — including what didn't work, not just the wins. Real writeups land here as customers reach 30+ days on Pro and approve screenshots, quotes, and numbers.
Honest framing: no published customer numbers yet. Template cards are structure references, not customer claims.
Want to be one of the first 10 public writeups?
We're prioritizing operators in four lanes: FiveM/RedM RP, Minecraft SMP/RP, survival/GMod servers, and paid creator communities. A writeup only publishes after you approve the screenshots, install log excerpts, quote, and before/after numbers.
Ops Score, top findings, install scope, and what changed after 30 days.
No public numbers, screenshots, or quotes go live without written approval.
If a pilot exposes friction, the writeup can say that too. Trust beats polish.
Example: from Ops Score 38 to 85 in 6 weeks
Template only — not a customer claim. Shows the structure we'll use when we publish real customer writeups.
Minecraft Discord ops: whitelist, grief reports, donor ranks
Template only — frames the Minecraft expansion around access, claims, donor support, appeals, and staff review.
Game-server ops for wipes, VIPs, reports, appeals
Template only — covers Rust/ARK/DayZ/7DTD/GMod-style servers without splitting into ten premature pages.
Paid Discord ops: tier access, onboarding, retention
Template only — shows the higher-ARPA story around paid roles, premium channels, support load, and member churn.
Studio Discord ops for testers, bugs, feedback, support
Template only — premium B2B framing for alpha access, bug reports, patch notes, and launch support.
Reducing whitelist review delays
Calibrated rubric, recusal rules, and a documented panel SOP. Exact numbers will be published only from approved pilots.
Stopping rank-promotion drift across 4 departments
Auto-tasks from weekly scans surfaced stale FTO logs before they became leadership crises.
Running KeepGrid? We'd like to write yours.
If your server has been on KeepGrid for 30+ days and the score moved (in either direction — failures teach more than wins), we'll do the writeup at no cost and with full edit rights for you.
Submit your storyKeepGrid is independent — not affiliated with Discord, Cfx.re, Rockstar Games, Take-Two Interactive, Mojang Studios, or Microsoft.